Privacy Policy

Personal Information

• Name, email address, phone number
• Professional credentials and certifications
• Employment history and qualifications
• Government-issued ID and Social Security Number (for verification)
• Background check information
• Payment and banking information

Health Information (HIPAA Protected)

• Patient information (for care coordination only)
• Visit notes and documentation
• Treatment plans and care schedules

Automatically Collected Information

• Device information and browser type
• IP address and location data
• Usage patterns and analytics
• Cookies and tracking technologies

We use the information we collect to:

• Facilitate nurse-patient matching and care coordination
• Verify credentials and conduct background checks
• Process payments and manage earnings
• Communicate important updates and notifications
• Improve our platform and services
• Comply with legal and regulatory requirements
• Prevent fraud and ensure platform security
• Provide customer support

We may share your information with:

• Healthcare Facilities: To facilitate job matching and care assignments
• Verification Partners: For credential verification and background checks
• Payment Processors: To process payments securely
• Legal Authorities: When required by law or to protect rights
• Business Partners: With your consent for specific services

Note: We never sell your personal information to third parties for marketing purposes.

As a healthcare platform, Carelinkn complies with the Health Insurance Portability and Accountability Act (HIPAA). We maintain:

• Administrative safeguards for workforce training and policies
• Physical safeguards for facility and device security
• Technical safeguards including encryption and access controls
• Business Associate Agreements (BAAs) with all partners

Protected Health Information (PHI) is only accessed by authorized personnel on a need-to-know basis for care coordination purposes.

We implement industry-standard security measures including:

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request corrections to inaccurate information
• Deletion: Request deletion of your personal data (with certain exceptions)
• Portability: Receive your data in a portable format
• Opt-out: Opt out of marketing communications
• Restrict Processing: Limit how we use your data

To exercise these rights, contact us at privacy@carelinkn.com

We use cookies and similar technologies for:

• Authentication and session management
• Remembering your preferences
• Analytics and performance monitoring
• Security and fraud prevention

You can control cookie settings through your browser. Disabling certain cookies may affect platform functionality.

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Your continued use after changes constitutes acceptance of the updated policy.

For privacy-related inquiries or to exercise your rights: